The Department of Security and Parking Services operates 24 hours a day, seven days a week to provide a secure and safe environment for all patients, visitors, guests, staff, and physicians. Services include:
- Video surveillance
- Security issues management
- Investigation and reporting of security incidents
- Identification of patients, visitors and employees
- Access control to sensitive areas
- Vehicular access to urgent care areas
- Employee education in the handling of security issues
- Performance standards
- Emergency security procedures
Security Services Main Office Dispatch: Call 551-996-2525
Emergency: Call 551-996-7777
Patrol Division
The Patrol Division is the largest of three within the departments. It provides comprehensive programs for emergency response i.e. hazard surveillance, control of patient valuables, lost and found, emergency courier, transport and escort services, high risk, patient protection and coverage of special events.
Shift Hours: Patrol Division operates in three shifts 7am to 3:30 pm, 3:00 pm to 11:00 pm, 11:00 pm to 7:00 am. Each shift is staffed with adequate Officers to ensure a safe and secure environment for our visitors, patients, guests, and staff.
Parking Division
Located Ground Floor St. John next to the Cashiers Office
Shuttle Hours: The Parking Division provides employee shuttle bus service from three remote parking areas Monday through Friday from 3:45 am to 11:45 pm.
The Parking Office Hours: Monday to Friday from 8 am to 4:30 pm providing services including but not limited to issuance of parking assignments, identification cards, parking assignment stickers, and the maintenance and programming of all gate, readers and equipment.
Call: 551-996-2707
Training Division
Located Ground Floor St. John
The Training Division provides an extensive mandatory new officer and refresher training program for all staff. This training enhances the Officers ability to perform their duties to the fullest capacity keeping the patients and staff save.
On site training and education is provided including but not limited to certification in CPR and AED (automatic external defibrillator), Non-Violent Crisis Intervention, FEMA Emergency Management on-line programs, OSHA First Receiver, MSDS, and hands on training for daily operations. Security Officers also attend a formal, forty-hour Security Officer training program conducted by the Bergen County Police and Fire Academy yearly.
Call: 551-996-8252